Vista Update Error Codes
8000FFFF - Generic Unexpected error - click here.
For Vista Service packs - click here
FixIt Solution Centre
http://support.microsoft.com/fixit/
NB: Windows Vista and Windows Server 2008 service packs are not available for installation through Windows Update
http://support.microsoft.com/kb/948343
General Troubleshooting - Some suggestions for general troubleshooting etc
Locating the Windows Update Log
%windir%\windowsupdate.log (c:\windows\windows Update.log)
%windir%\Logs\CBS\CBS.log (tracks events) (c:\windows\logs\cbs\cbs.log)
The log files have these fields:
Time/Date Stamp, Message Severity, Message Source, Operation Type, and Main Text.
Updating your computer:
http://windows.microsoft.com/en-US/windows-vista/Updating-your-computer
Windows wants to install updates at shutdown - This occurs when Automatic Updates has downloaded some updates but not all the updates that you have requested or set for automatic download.
Also see: http://blogs.technet.com/mu/archive/2009/06/26/update-notifications-and-install-at-shutdown.aspx
You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941
0xC0000034 - After rebooting when SP2 Vista had been installed via automatic updates user gets a black screen with error code 0xC0000034 and is unable to reboot.
See - Error message when you start Windows Vista: "The Windows Boot Configuration Data file is missing required information"
http://support.microsoft.com/kb/927391
When you start Windows Vista, you receive the following error message:
File: \Boot\BCD
Status: 0xc0000034
Info: The Windows Boot Configuration Data file is missing required information
0x80004005 - Error message when you try to install Microsoft Update on a Windows Vista-based computer: "Could not install Microsoft Update on the computer"
http://support.microsoft.com/kb/933528
0x800A138F
Error message when you check for updates on the Windows Update site: "0X800A138F: There are no updates available at this time"
http://support.microsoft.com/kb/326253
0x800F020B -2146500085 - SPAPI_E_No_Such_Devinst - device instance does not exist
Make sure that the device you’re trying to install the update for is connected to the computer and turned on.
0x800f0823 - This problem occurs because the installation requires a new version of the Windows Modules Installer.
Error message when you install an .msu update package on a computer that is running Windows Vista: "The Windows Modules Installer must be updated before you can install this package"
http://support.microsoft.com/kb/925316
800f0826 - Perhaps a previous update has failed to install.
Open Windows Update and review your history. Locate the update/s that have failed to install (To view the information about the failed update/s - double-click on the update ). Check each update, if it has error code 800f0826 then keep going until you get a different error code. The update with the different error code is most likely the one that caused the problem and needs to be fixed before you can get other updates.
0x80041026
Error message when you try to install updates on a computer that is running Windows Vista: "WBEM_E_CLASS_HAS_INSTANCES (0x80041026)"
http://support.microsoft.com/kb/951386
0x8004100A
Error message when you try to install updates in Windows Vista, and the installation may fail: "WBEM_E_CRITICAL_ERROR (0x8004100A)"
http://support.microsoft.com/kb/952577/
800706BE - Test in a Clean Boot
0x8007066F & 0x8007064C
This problem may occur if Windows Update or Microsoft Update cannot locate the downloaded update.
Error code when you use the Windows Update Web site or the Microsoft Update Web site to install updates: "0x8007064C"
http://support.microsoft.com/kb/958055
8007f205 - Another installation is in progress.
0x80071AA7 - a possible cause could be hard drive failure.
8024001b - Try installing updates later as Windows Update itself may be being updated and/or installed.
8024001F - Check your Internet connection.
80242016 - Click here - WU_E_UH_POST REBOOT UNEXPECTED STATE
The state of the update after its post-reboot operation has completed is unexpected
8024401b - Possibly a problem is preventing your proxy server from requesting your network credentials.
- Start button || All Programs || Windows Update
- Left pane, click Check for updates.
- When prompted, provide the credentials that you use to access your network (ie user name and password). If you aren’t prompted, then click “Try again”.
8024402C - When you have a direct Internet connection or connecting to a home network –
- Open Internet Explorer and click the Tools menu, select Internet Options, click the Connections tab and now click LAN settings.
- Under Automatic configuration, select the Automatically detect settings check box, and then click OK.
See also:
80244022 - Try later as the Servers may be experiencing a high level of demand. Otherwise see: 8024402C
80246007 - Log in as an Administrator and check the Background Intelligent Transfer Service (BITS).
- Start button || Control Panel || System and Maintenance || Administrative Tools.
- Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.) - Right-click Background Intelligent Transfer Service (BITS) service and select Properties.
- Select General tab – make sure that Startup type is Automatic (Delayed Start)
- Next to Service status, check to see if the service is started. If it is not, Start.
80246008 - Log on as an administrator and provide the Administrator password or confirmation if prompted to do so and check the Background Intelligent Transfer Service (BITS) and Windows Event Log service settings
- Start button || Control Panel || System and Maintenance || Administrative Tools.
- Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.) - Right-click Background Intelligent Transfer Service (BITS) service and select Properties.
- Select General tab – make sure that Startup type is Automatic (Delayed Start)
- Next to Service status, check to see if the service is started. If it is not, Start.
- Right-click the Windows Event Log service, and then click Properties.
Select General tab and make sure that Startup type is Automatic.
Next to Service status, check to see if the service is started. If it is not, Start.
Also see: You may receive an error message that contains the "0x8DDD0018" code or the "0x80246008" code when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337
0x80070103 - If it is a driver then the driver you are trying to install is already installed or you’re trying to install an older driver.
It is my personal opinion that all drivers should be obtained from the manufacturer's site rather than from Windows Update.
Windows Update error 0x80070103
http://windowshelp.microsoft.com/Windows/en-US/Help/e5f5a9a7-dfeb-46c4-4345-ce26afedabcd1033.mspx
Error message when you try to upgrade a computer to Windows Vista: "This computer does not have enough space for temporary files. Error code 0x80070103"
http://support.microsoft.com/kb/928232
You receive an error when you try to install an updated graphics adapter driver from the Microsoft Update Web site: "Error 0x80070103"
http://support.microsoft.com/kb/952032
800b0101 and 80072f8f – Check the date on your computer.
- Start button || Control Panel || Clock || Language || Region
- Then click Date and Time - make sure that the date and time are correct.
(Provide the Administrator password or confirmation if prompted to do so.)
See also: Description of the System Update Readiness Tool for Windows Vista -
http://support.microsoft.com/kb/947821
80070070 - Free up disk space on your computer.
- Start button || All Programs ||Accessories || System Tools ||Disk Cleanup
80070422 - Log on as an Administrator –
- Start button || Control Panel ||System and Maintenance ||Administrative Tools
- Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.) - Right-click the Windows Update service and select Properties.
Select General tab – make sure that Startup type is Automatic
Next to Service status, check to see if the service is started. If it is not, Start.
Another possibility: "Windows modules installer" service is disabled.
Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)Right-click the "Windows Modules Installer" service, and select Properties.
Error message when you try to install updates by using the Windows Update Web site or the Microsoft Update Web site: "0x80070422"
80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.
Delete the file pending.xml under C:\windows\winsxs
and/or
Reinstall the Windows Update Agent - Click one of the following links as appropriate for the operating system.
x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91237
x64-based versions of Windows - download the WindowsUpdateAgent30-x64.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91238
Itanium-based versions of Windows - download the WindowsUpdateAgent30-ia64.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91239
see also: Description of the System Update Readiness Tool for Windows Vista -
http://support.microsoft.com/kb/947821
The "Windows Features" dialog box is empty in Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"
http://support.microsoft.com/kb/931712
Error message when you try to install updates from the Windows Update or Microsoft Update Web site: "0x80073712"
Error: Failure configuring Windows updates. Reverting changes. Do not turn off your computer when you try to install Windows Updates
http://support.microsoft.com/kb/949358
0x800736CC
Error message when you try to install updates by using Windows Update: "Code: 0x800736CC"
http://support.microsoft.com/KB/948143
see also: Description of the System Update Readiness Tool for Windows Vista
http://support.microsoft.com/kb/947821
0x8E5E0442 and 0xc80003fa
Possible causes -
1. Hardware problems.
2. Corruption of the SoftwareDistribution folder and Catroot2 folder
0x80070246 - ERROR_ILLEGAL_CHARACTER
An invalid character was encountered.
Stop error when you try to download updates from Windows Update on a computer that is running Windows Vista: "0x80070246"
http://support.microsoft.com/kb/942968
The caller passed an update with invalid metadata to the handler
Error message when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site: "0x80242006"
0x80240030
Error message when you try to connect to the Windows Update or Microsoft Update Web site: "0x80240030"
http://support.microsoft.com/kb/957309
0x80240016
Error message when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site: "0x80240016"
http://support.microsoft.com/kb/957308
Error code when you use the Windows Update Web site or the Microsoft Update Web site to install updates: "0x8007064C"
http://support.microsoft.com/kb/958055
http://support.microsoft.com/kb/958054
Error code when you try to use Windows Update or Microsoft Update to install updates: "0x800B0001"
http://support.microsoft.com/kb/958045
For Activation errors see: Activation
For information regarding Automatic Updates, hiding, restoring and checking manually see: Automatic Updates
Error message when you try to validate a copy of Windows Vista: "The Validation service is unable to determine whether this copy of Windows Vista is genuine"
http://support.microsoft.com/kb/937474
The host process for Windows Services stops working after you download Microsoft updates on a computer that is running Windows Vista http://support.microsoft.com/kb/940520
Failed: xx updates Error(s) Found: Code 800706BA
Bits Repair Tool -
http://www.microsoft.com/downloads/details.aspx?FamilyID=2829e460-4045-435b-b165-2c1496cd94a4&DisplayLang=en
(Vista 32 bit/x86 version)
or
http://www.microsoft.com/downloads/details.aspx?FamilyID=c9e36415-e97b-46a6-ab7e-4f89fff4d8af&DisplayLang=en
(Vista 64 bit/x64 version)
Description of the System Update Readiness Tool for Windows Vista
http://support.microsoft.com/kb/947821
0x80070002 - ERROR_FILE_NOT_FOUND
0x8007000D - ERROR_INVALID_DATA
0x800F081F - CBS_E_SOURCE_MISSING
0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT
0x800736CC - ERROR_SXS_FILE_HASH_MISMATCH
0x800705B9 - ERROR_XML_PARSE_ERROR
0x80070246 - ERROR_ILLEGAL_CHARACTER
0x8007370D - ERROR_SXS_IDENTITY_PARSE_ERROR
0x8007370B - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
0x8007370A - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE
0x80070057 - ERROR_INVALID_PARAMETER
0x800B0100 - TRUST_E_NOSIGNATURE
0x80092003 - CRYPT_E_FILE_ERROR
0x800B0101 -CERT_E_EXPIRED
0x8007371B -ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE
